About Us

Following an extensive, multi-million-pound Heritage Lottery-funded project, Newcastle Castle reopened to the public in March 2015.

Newcastle Castle is operated by The Heart of the City Partnership, a registered charity (#1165434).

The Heart of the City Partnership is a joint venture between several Newcastle organisations, all of whom have a passionate and vested interest in the Castle’s future preservation.

The Heart Of The City Partnership and Newcastle Castle work hard to uphold several key charitable objectives. These are a cornerstone to all we do and run throughout the organisation at every level:

1. The advancement of education and promotion of learning. We do this in particular in relation to the history and heritage of the area around St Nicholas’ Cathedral, in particular Newcastle Castle in Newcastle upon Tyne.

2. The advancement of culture and heritage. This is facilitated by the encouragement of the local community and visitors to the city to appreciate and enjoy the history and architecture of these buildings.

3. The preservation and protection of Newcastle Castle. With the Castle being of historical interest and public importance, and particularly the Grade 1 listed building and Scheduled Ancient Monument known as the Black Gate and Castle Keep.

We have a small but very dedicated, specialist team who offer Newcastle Castle up as a visitor attraction, learning resource and venue for cultural events. The team is driven by your enjoyment of Newcastle Castle and by the delivery of our charitable objectives.

As one of the top visitor attractions in the North East, we know that we have a pivotal role to play in ensuring the success and vibrancy of our region. We work extensively with our partners at Newcastle Gateshead Initiative, The North East Chamber of Commerce, NE1 Business Improvement District, The Newcastle Gateshead Heritage Venues Forum and many more. We work closely with travel companies, from public transport operators to tour organisations, cruise lines, and experience days operators. We also have established relationships with online travel agents, TripAdvisor and other destination management portals. One of our goals is to play a pivotal part in stimulating the region’s economy by collectively making our destination offering more attractive and achieving this in a variety of ways, including facilitating familiarisation and advocacy visits.

Equally, we have established a very strong formal education offer that supports the national curriculum. As such, we work closely with schools, colleges and universities from around the UK and abroad to support the teaching efforts.

Our registered office address is: Fernwood House, Fernwood Road, Jesmond, Newcastle Upon Tyne, United Kingdom, NE2 1TJ